Frequently Asked Questions
Q. How come your so cheap?
Glad you think so – we’re so cheap because we’re one of Australia’s largest pool products distributors. With the age of the Internet upon us we can now sell directly to the public at amazingly low prices.
That’s our not-so -secret secret!
Q. How much is postage?
Great question………I’m not sure!
How we figure it out is as you go through the shopping process our cart automatically calculates postage and you’ll see it in the cart before you make the purchase.
And don’t worry – we’ve kept postage costs down super low as well!
Q. How do I pay?
Payment is easy – we accept Visa and Mastercard via our fully secure online store.
Q. Are all your products online?
Nope, not yet.
If you’re looking for something and it’s not listed on our store, chances are it’s in the warehouse and we have it.
Give us a call on 07 5564 7757 and we’ll soon let you know.
Q. How quickly do I receive my order?
We’ll send your order out mostly on the same day (unless you order real close to 5 pm on a work day), so it will depend on how far away you live from us. We’re in Queensland, so expect your order very quickly down the eastern side of Australia and a day or 2 more for outside that.
Q. I have a question but it’s not listed here. What should I do?
Easy! Contact us here or by using the form below.
